Direct Transact operates in an environment where the availability of systems is of the utmost importance. It is for this reason that the Company decided to invest in the Stratus Fault Tolerant servers for the Chanel, Postilion and SAINT systems. Stratus is a world class leader in the development of the Fault Tolerant Server. The technology eliminates operational complexity and high costs, inherent with high availability approaches such as clusters. Modules such as CPU, IO module and disks are hot-swappable, which ensures a 24 x 7 operation.

Replicated, fault tolerant hardware components process the same instruction at the same time. In the event of a component malfunction, the partner component is an active spare that continues normal operation. There is no system downtime and no data loss.

Remote support capabilities made possible by the Virtual Technician Module, enable service engineers to diagnose, troubleshoot and resolve problems online as if they were on site.